TNT update again!!!
Moderator: jiayi
TNT update again!!!
Waited for an hour. Finally got an email, from his personal email, with attached forms from TNT, ok so I went ahead and filled in the requested information.
Sent the email to him. Now I'm just gonna wait and keep track of the tracking number website to see if it cleared. My gosh, this has got to be the most unprofessional carrier I've ever dealt with. I have a feeling he is the only one there, cuz he is always picking up the phone, and the voicemail is under his name as well.
Anyhow, gonna cross my fingers and hope this goes well to the end, with no broken limbs, legs, hands, or feet getting here safely.
Forgot to mention TNT quoted me the following:
$135.70 Customs duty/tax
$25 customs merchandise processing fee
$15 TNT brokerage fee
$15 Private individual submission
$5 credit card fee
total
$195.70
John from DS says Social security number is required for purchase to pass customs.
I just wished he would have used DHL instead, don't know if they are any better???
Re: TNT update again!!!
DS sends their dolls in a foam lined box, wrapped in a padded sleeping bag with foam bricks providing sturdy protection. It should arrive just fine as long as someone didn't whack the box a bit with a steel pipe.
I hope all goes well for you man. The feeling of opening the box for the first time is definitely something memorable.
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Re: TNT update again!!!
I guess I'll be receiving a phone call soon from TNT to set up a time for delivery, cool!
I will definitely be making an open box video to share with y'all .
Well if all goes smooth, I hope that my comments and update about TNT will be beneficial to future DS clients seeking to or already placing an order for their very first doll to the United States.
- Bazinga
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Re: TNT update again!!!
I truly think the doll company should mention this to their buyer's before or even when the order is placed before the payment goes through, that way the buyer can decide if they want to go through all this just to get a doll.
Once again I'm very sorry about your experience but at least someone(myself included) was learned about these shipping changes with the company and that in my opinion is too much negative and not enough positive. Hope all goes well for you.
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Re: TNT update again!!!
Neither DHL Express nor Fedex charge fees for "private individual submission" or "customs merchandise processing". Both alternative carriers have a lump sum which is a fraction of the TNT fees. TNT was always a very expensive carrier, as well in regard to shipping costs as to procesing fees, and that hasn't changed after the Fedex takeover.PapaJoe wrote: Forgot to mention TNT quoted me the following:
$135.70 Customs duty/tax
$25 customs merchandise processing fee
$15 TNT brokerage fee
$15 Private individual submission
$5 credit card fee
total
$195.70
[…]
I just wished he would have used DHL instead, don't know if they are any better???
I you have a choice, always choose DHL Express or Fedex International Priority.
Sandro
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Re: TNT update again!!!
"John from DS says Social security number is required for purchase to pass customs."
Really????????????? This smells of possible identity theft and fraud.
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Re: TNT update again!!!
Agreed. Though the customs stuff could happen to anyone if they get randomly inspected etc. (though I believe FedEx at least sends you a bill in the mail after its all said and done so there's no delay)Bazinga wrote:I'm am so sorry you had to go through this. I will definitely take these dolls off of my wishlist due to the shipping " procedures", plus there's no way I'm giving any carrier(or some dude on the phone) my credit card and SSN info.
A lot of companies get around this by importing the doll themselves locally and then redirecting it to the customer.
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Re: TNT update again!!!
As I posted in the other thread, have a look at this: https://help.cbp.gov/app/answers/detail ... number-%2FLoneRanger wrote:"John from DS says Social security number is required for purchase to pass customs."
Really????????????? This smells of possible identity theft and fraud.
or have a look at Ashley's Coverdoll release by clicking here - June 13, 2015
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Re: TNT update again!!!
Re: TNT update again!!!
Anyhow, Today is Wednesday, just double checking my tracking number every 3 hours to see of any updates.
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Re: TNT update again!!!
+1LoneRanger wrote:Once again Fascism raises it's ugly head in the all new AmeriKa....
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Re: TNT update again!!!
I am really surprised with these extra charges. Wasn't this included or disclosed in the shipping cost that John quoted at the time of the order?PapaJoe wrote: Forgot to mention TNT quoted me the following:
$135.70 Customs duty/tax
$25 customs merchandise processing fee
$15 TNT brokerage fee
$15 Private individual submission
$5 credit card fee
total
$195.70
Besides, George at XSDolls said that there is no tax for import to the US: http://dollforum.com/forum/viewtopic.php?f=14&t=76999 . So, why is TNT charging customs duty/tax?
Re: TNT update again!!!
Best of luck to you bud. I have never used TNT as of yet and judging from your experience, i don't think i will ever decide to.