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Customs opened my package - DHL - DS 145minus

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Re: Customs opened my package - DHL - DS 145minus

Post by Dollfriend »

Yes, this is kinda upsetting, never had this happen to any Doll I have shipped, but did have it happen to several smaller TPE items, (Pleasure Hip) actually looks just like a Big Booty! Can imagine what they were saying when this popped out of the Box..... :haha4:

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Re: Customs opened my package - DHL - DS 145minus

Post by Virgin_Doll »

I guess silicone is easier to clean, but I'd be worried if the customs agents decided to have a little fun at work and feel her up, think about all the germs, dirt, and sweat that would be on their filthy hands... Bleh.
OMG :puppydogeyes: Damn customs :shakefist:
I hope for you that they have done nothing inappropriate with her :P
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Re: Customs opened my package - DHL - DS 145minus

Post by LoneRanger »

Customs took and destroyed one of my poor DS mini's without giving me a reason...........
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Re: Customs opened my package - DHL - DS 145minus

Post by GirlsGang »

RJAce1014 wrote:
irishgirl wrote:Well glad she made it at least. As for the damage, it looks minor and fixable, but sad this happens. I wish you all the best and hope things go smoother in the future. :glou: IG
I'm glad too but the thoughts and the process of her getting cavity check is another story. Plus I don't know what else John put inside the box. There's nothing in there nor the brochure.

So yeah, just the doll inside.

Cheers,

RJ
At least there should be a bag with the insert along with the manual...
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Re: Customs opened my package - DHL - DS 145minus

Post by rubherkitty »

Maybe is was just DHL that opened the package and not US Customs?
Private carriers like DHL, FedEx and UPS reserve the right to open and inspect any package.

The US Postal service cannot open a package unless they have enough suspicion to get a warrant.
The US Customs office CAN open a package.
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Re: Customs opened my package - DHL - DS 145minus

Post by john4411 »

LoneRanger wrote:Customs took and destroyed one of my poor DS mini's without giving me a reason...........
And what happened?
Did they pay for? Did anyone pay for it???? Or was it a loss for you?

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Re: Customs opened my package - DHL - DS 145minus

Post by LoneRanger »

john4411 wrote:
LoneRanger wrote:Customs took and destroyed one of my poor DS mini's without giving me a reason...........
And what happened?
Did they pay for? Did anyone pay for it???? Or was it a loss for you?

I got a partial refund and no explanation other then the shipper was sent a letter from customs (per UPS Recovery Agent) and when I went back to the vendor, they had fired that shipper and moved on....
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Re: Customs opened my package - DHL - DS 145minus

Post by Obin »

Some consider RJAce1014 fortunate to have received his doll because of reports of forfeitures/seizures of similar dolls by US customs.

Here are links. I missed Doll Sweet's follow up about restoring availability.

viewtopic.php?p=928609#p928609
Last edited by Anung Un Rama on Thu Jun 15, 2017 8:10 am, edited 2 times in total.
Reason: Link removed at posters request
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Re: Customs opened my package - DHL - DS 145minus

Post by AVT100 »

Obin wrote:Some consider RJAce1014 fortunate to have received his doll because of reports of forfeitures/seizures of similar dolls by US customs.
It's not fortunate at all. It's $400 worth of money paid to DHL and for it they opened the package, removed the contents, and then repackaged poorly enough that the contents were damaged.

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Re: Customs opened my package - DHL - DS 145minus

Post by Obin »

I only referenced forfeitures. It's obviously sad that one of the dolls sustained damage.
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Re: Customs opened my package - DHL - DS 145minus

Post by RJAce1014 »

So I'll lay out my story first so people won't go panic like crazy.

I ordered a DS145minus with Lin head on May 1 and 10 days later... May 11, I ordered another 145minus with Lian head. Both of them finished at the sametime and both is ready for shipped. I don't know how John is going to ship both of them so I made a request that lay down a week delay on each body apart to avoid the impossible.

Around early June, my 1st DS 145minus out of the two arrived along with DS Lin head. They arrived like same time together. Whoa, right? Glad they weren't opened together? Next, a day later, DS Lian head arrive. I have two heads early and how both shared body temporarily for photos.

Everything seems good but this next body that has been delayed for sometime has been sitting for shipment picked up for 3 days. I think it was rush cause she's supposed to arrive last Friday only ended up here this Monday.

No, I think if the head is inside the box, the result would be different. I think a potential damages to the head too since they won't put those hard styrofoam protecting the head back similar way to how they just throw everything inside the box for this 2nd body.

Now, listen, there's two customs this doll has to go before actually coming to me.

I won't be blaming US customs a lot because DHL can take part on their own inspection route. So let's say there's 4 of this motherflockers doing this job. Two would be in China... (DHL China and Chinese Customs) and the next two would be here in US... (DHL US and US Customs) so since the seal is in English and labeled DHL, think its one of the DHL, it's either in China or here in US.

If you checked my tracking, once she arrived at Ontario, CA in the morning, she was shipped 2 hours later.
If they did do a rush inspection... what for? The border patrol already do a greenlight... maybe wrong documentation attached? So I can't tell who among this guys opened my package or if both Customs and DHL are working together when this happened.

So far, my only concern is the repacking job. 145minus is far from being forfeited. She's not flat like Sanhui A-Cup on which has lean towards the forbidden appearance while 145minus is not really minus. So she's hard to be forfeited but has chance to be inspected.

If they do, it'll be like this shitty. So report to John immediately and he might be willing to take off the damage on your next purchase of compensation.

We did pay $500 worth of dollars for shipment only to get a bad job like this. Terrible company DHL are and their customer service sucks but they're the only way to go if you want a 145minus.

Cheers,

RJ
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Re: Customs opened my package - DHL - DS 145minus

Post by WaffleAnomaly »

Sometimes you just win the lotto and your box is inspected "just because".

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Re: Customs opened my package - DHL - DS 145minus

Post by RJAce1014 »

WaffleAnomaly wrote:Sometimes you just win the lotto and your box is inspected "just because".
Haha the great news about this is, John from DS would offer a small compensation for the damages. That is the $500 shipping to you and repacked by unprofessional assholes in the shipping company. Anyways, at least it's not her head that has been done that. I would asked for another head if that happens. Her eyelash is so crisp that a tiny mistake would cause it to fall down.

Cheeks,

RJ
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Re: Customs opened my package - DHL - DS 145minus

Post by RJAce1014 »

Ddwyerstar wrote:She is used now, sorry....You should sell her and order another
It's not that easy lol since she's degraded, I have to sell her less than the price bought. It's my loss either way.. hey wait a second.
I don't plan to sell her lol I'll be like Samara, homing dolls in need of help xD

It's minor damage and the finger paw prints can be remedied by washing her.
So far, nothing too concerning except a tiny bits of damage. I reported it to John and see what's up.

Cheers,

RJ
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Re: Customs opened my package - DHL - DS 145minus

Post by Daydream21 »

$500 for DHL shipping, that seems like a very high price. The quotes I've gotten from vendors on shipping dolls that size have been much lower.

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