new Viola doll

Post by **AlexKnight** » Mon Dec 02, 2013 6:51 pm

With silicone dolls, such stains disappear on their own, but I don't know how TPE material responds.
This is why it's very important to wash certain clothes, as they can stain easy, especially dark clothes.

Legman-62 · Post by **Legman-62** » Mon Dec 02, 2013 11:10 pm

Thanks Alex. I'll hope for the best. and keep gently washing.

Post by **YL Doll** » Tue Dec 03, 2013 12:47 pm

The colour will probably fade with time. It should be good!

Alabina21 · Post by **Alabina21** » Wed Dec 04, 2013 1:12 am

Legman-62 wrote:Alright. The photos I posted shows viola with black tights type of pants on. They were on on about one hour and there seems to be staining. Also from the panties. I don't want to rub too hard with a wsh cloth and tear her. do I just soak the areas with soapy water and wipe lightly or what? The stains don't appear to be coming off.

I'm concerned. she's only been her three days! Aaaah!

The stains will disappear over time.
I put a purple tank top on Melody when I first got her and it stained her breasts and tummy.

Day 1

Week 3

You'll be fine. Enjoy your doll!

Legman-62 · Post by **Legman-62** » Wed Dec 04, 2013 2:07 pm

Thanks Alabina21,

Good to hear. Quality item for sure. If they make one that's 5 foot 2 or taller in the future I'm so getting another one. Great pics by the way!

Samurai · Post by **Samurai** » Thu Dec 05, 2013 7:54 am

Samurai wrote:Im in the same boat and i am in the UK. Customs are inspecting the package. Looks like i am about to get a large customs bill.

Just got off the phone with DHL, the same story as before, She is still being Held by Customs they have not given a reason as to why, so all we can do is wait.

oneatatime · Post by **oneatatime** » Thu Dec 05, 2013 8:09 am

Samurai wrote:
Samurai wrote:Im in the same boat and i am in the UK. Customs are inspecting the package. Looks like i am about to get a large customs bill.
Just got off the phone with DHL, the same story as before, She is still being Held by Customs they have not given a reason as to why, so all we can do it wait.

It must be extremely frustrating. Hope you get her soon. Hang in there!

Post by **YL Doll** » Thu Dec 05, 2013 8:21 am

Samurai wrote:
Samurai wrote:Im in the same boat and i am in the UK. Customs are inspecting the package. Looks like i am about to get a large customs bill.
Just got off the phone with DHL, the same story as before, She is still being Held by Customs they have not given a reason as to why, so all we can do is wait.

Are they crazy?

Samurai · Post by **Samurai** » Thu Dec 05, 2013 8:30 am

Na! They are in love and don't want to let her go !

Now THAT i can understand.

If patience was money id be a millionaire. :drinking:

Zarnon · Post by **Zarnon** » Thu Dec 05, 2013 9:54 am

Just got off the phone with DHL, the same story as before, She is still being Held by Customs they have not given a reason as to why, so all we can do is wait.

Seems like different people have had different luck with shippers but I've had the WORST luck with DHL. I've had EVERY doll held up that has been shipped by DHL. One had to be sent back b/c she didn't have enough padding and the way the box was her butt flattened out permanently.

I gotta write 1AM on my doll order and make sure they aren't shipping her DHELL. For me, my FedEx doll orders always arrived very quickly.

proturs · Post by **proturs** » Thu Dec 05, 2013 1:02 pm

Hello everyone, I am new in this forum, and sorry if I discuss things that someone allready tackle. I've read all the posts and I would like to ask you something, cause you probably know much more than me. First of all, I hope Samurai gets the doll soon, I understand your exasperation! I suffered something simillar when I bought a mobile phone by means of a chinese web site: I waited 3 months due to the costums retention. My questions:
1) Do you know why this doll looks as great as much more expensive one? It is only due to the cost of labor? Different materials?
2) I am thinking of buying one Viola, but I have read in another post that if I pay by Western Union to China there is an extra charge. Do you know anything about it?
3) What eye's and hairs color do you think that agree better with her face?

Thank you all for your patience, and sorry if my english is not well enought, I am from Spain and I don't speak/write it fluently.

Thndrrbolt · Post by **Thndrrbolt** » Thu Dec 05, 2013 2:08 pm

proturs wrote:Hello everyone, I am new in this forum, and sorry if I discuss things that someone allready tackle. I've read all the posts and I would like to ask you something, cause you probably know much more than me. First of all, I hope Samurai gets the doll soon, I understand your exasperation! I suffered something simillar when I bought a mobile phone by means of a chinese web site: I waited 3 months due to the costums retention. My questions:
1) Do you know why this doll looks as great as much more expensive one? It is only due to the cost of labor? Different materials?
2) I am thinking of buying one Viola, but I have read in another post that if I pay by Western Union to China there is an extra charge. Do you know anything about it?
3) What eye's and hairs color do you think that agree better with her face?

Thank you all for your patience, and sorry if my english is not well enought, I am from Spain and I don't speak/write it fluently.

According to the info on the Western Union site, they charge USD 88 to send USD 1700 from the US to China.
T'Bolt

oneatatime · Post by **oneatatime** » Thu Dec 05, 2013 3:25 pm

proturs wrote:Hello everyone, I am new in this forum, and sorry if I discuss things that someone allready tackle. I've read all the posts and I would like to ask you something, cause you probably know much more than me. First of all, I hope Samurai gets the doll soon, I understand your exasperation! I suffered something simillar when I bought a mobile phone by means of a chinese web site: I waited 3 months due to the costums retention. My questions:
1) Do you know why this doll looks as great as much more expensive one? It is only due to the cost of labor? Different materials?
2) I am thinking of buying one Viola, but I have read in another post that if I pay by Western Union to China there is an extra charge. Do you know anything about it?
3) What eye's and hairs color do you think that agree better with her face?

Thank you all for your patience, and sorry if my english is not well enought, I am from Spain and I don't speak/write it fluently.

hi and welcome!
I think TPE is less expensive than silicone. I know that labor cost are much less.
don't know about western Union
as far as eye color or hair, just check the photos we've all posted. Hair is the easiest to change

.
Just choose what you like, this doll's face is breathtaking (along with the Macy head )

I do not regret my purchase, this doll seams durable, but its only been one month. The only issue is she does stain easily, they do fade with time.

Hope that helps

Zarnon · Post by **Zarnon** » Thu Dec 05, 2013 3:31 pm

Also Samurai, make sure when you speak to the rep they've actually called the warehouse where she's being held.

One time my doll was cleared but showed up as being held up in the system. That particular doll took a week to get out and only b/c I insisted someone call directly to find out what the details were.

Through the entire process no one spoke to the place where she was held to find out why until I made a stink about it.