gooHero666 wrote:On the website it said that it was "in stock". In my mind that means ready to ship; but no. It does not imply that the product is ready to ship, but merely that they do not know how to link actual stock to their homepage or maybe they do not know what it means.
Are you referring to the
official YL Doll site? (I see they do, indeed, list the 150cm model with breasts that look like they've been hit with a sci-fi growth ray as "in stock.") As I understand it, most of the manufacturer direct-sales sites are run by the manufacturers, who for this class of doll are all Chinese. Thus, there are likely to be both language and cultural translation issues.
Although a few vendors do have some popular types truly in stock, most sex dolls are built to order. This should be clear from the YL Doll site and its plethora of options, some of which (skin color, vagina type, and foot type) are truly "built in," rather than things that could be easily added or changed post-production (like heads, wigs, and eye color).
Mind you, I agree that the YL Doll site's use of "in stock" for "availability" is inaccurate. Rather than complain about it here, though, perhaps you should contact YL Doll and politely point out that the phrasing is inaccurate and could lead to customer dissatisfaction. They may decide to update their site in response. That won't help you, but it might help the next potential buyer to view the site.
I had to track down this forum via links on google, to find out about the CNY (which none other than Chinese citizens give a fuck about
Given that the factory is in China, I'd say it's reasonable that they take a Chinese vacation. I am by no means an expert on China, but my understanding is that many factory workers in Chinese cities were born in the countryside, and still have families there. They've traveled hundreds or thousands of kilometers to find work, leaving their families behind. The CNY is the one big annual Chinese holiday, and their one chance to see their families again. The fact that the country more-or-less shuts down for a few days, as workers travel home via ground transportation and then back to the cities where they work, is therefore understandable. Yes, it's inconvenient for those of us who don't celebrate the CNY -- but the Chinese are probably inconvenienced by celebrations of Christmas and other holidays elsewhere, too.
Could this have been easier? Yes, yes it could. By a mile. Homepages related to these purchases need REAL educated people to run them. Customer support is horrendous - no matter how fast you reply to an e-mail - it doesn't matter if it isn't backed up by action.
FWIW, the general consensus on this forum is that non-manufacturer vendors often provide better customer service than the manufacturer direct-sales websites. See the
doll vendors page for vendors affiliated with this site. These vendors add a "middleman" layer, but this layer can help smooth out cultural misunderstandings and provide added value such as additional quality control. I ordered my doll through
Booty Call Dolls in early January, and Jeff there was able to provide me with updates on production and shipping, despite the fact that the latter was delayed by the CNY. I've heard other vendors do a good job with this, too. The most popular vendors provided CNY-related notices on their websites, on their subforums here, or both as CNY approached. (BCD's website is minimal, so BCD's notices about this were here on the forum.)
Ordered on the 11th of january 2017 and havent received even an e-mail. (Edit: that is a lie sorry, Eric wrote me back inside a few hours when I asked on the status)
The CNY is over and production should have resumed by now. You may want to email to inquire about the status. With any luck your doll has already shipped, or is on the verge of heading out the door.
Having just gone through this myself, I can assure you that your frustration with the wait will dissipate quickly once you receive your doll.
