Shipping to Canada

noiseb1 · Post by **noiseb1** » Wed Mar 08, 2017 11:04 am

As anyone here ever purchased a wmdoll directly from their website? Im trying to find out the what company they use for shipping, if it is something like UPS or Fedex that provides brokerage or regular mail and ill have to go to port of entry to claim it?

If ups/fedex is it a pretty painless process? (Pay customs tax over phone, they deliver to your door?)

I placed an order with them a week ago and I am having a hard time getting a response, their email support is not as fast/good as Sanhui :/

itvman · Post by **itvman** » Sat Mar 11, 2017 7:37 am

You don't have to collect it, it will just be delivered to your door. Unless there's some tax to pay in which case you'll get a phone call or an email from customs and have to pay that with a card. It'll then get sent on to you.

Post by **Jenny_D** » Sat Mar 11, 2017 8:39 am

... Or Teller's Cheque... Money Order... If your shipment is coming direct, the Courier Company will act on your behalf as your Bonded Customs Agent and deal with CBSA... Long Story Short -- if they do not deliver, they do not get paid.

bobhenry · Post by **bobhenry** » Sat Mar 11, 2017 9:15 am

noiseb1 wrote:As anyone here ever purchased a wmdoll directly from their website? Im trying to find out the what company they use for shipping, if it is something like UPS or Fedex that provides brokerage or regular mail and ill have to go to port of entry to claim it?

If ups/fedex is it a pretty painless process? (Pay customs tax over phone, they deliver to your door?)

I placed an order with them a week ago and I am having a hard time getting a response, their email support is not as fast/good as Sanhui :/

My WMdoll reseller use FEDEX. from experience, the delivery agent will ask you to pay the customs when he gets to your house. Credit card works. Fee will be about 10% of value.
pretty straight forward process. I suggest taking the day off (or calling in sick) the day of the delivery because they don't like carrying big heavy boxes

notjoeaverage · Post by **notjoeaverage** » Sat Mar 11, 2017 7:17 pm

I went through RLSD, it came FEDEX right to my door and they only take credit cards, no cash, no debit. My doll was $1800 US and it was $210 Cdn for customs and fees.

rok4d · Post by **rok4d** » Thu Mar 16, 2017 1:52 pm

Hi notjoeaverage, when you say $210. I assume that is not including GST/PST/HST? Was the $210 just the duty? Or did that also include the Fedex brokerage fees? I am looking to get a doll as well and curious to know the cost at the door (approx). Thanks!

bobhenry · Post by **bobhenry** » Thu Mar 16, 2017 6:02 pm

rok4d wrote:Hi notjoeaverage, when you say $210. I assume that is not including GST/PST/HST? Was the $210 just the duty? Or did that also include the Fedex brokerage fees? I am looking to get a doll as well and curious to know the cost at the door (approx). Thanks!

usually when the delivery guy gives you the fee (in this case $210), it is the final fee to pay.