Page 1 of 1

Has anyone ordered straight from wmdolls.com? Help plz

Posted: Thu Sep 07, 2017 10:40 pm
by That_quiet_kid
Ive already placed my order for a 140cm doll straight from wmdollshop.com any they havent answered any of my emails. My order says awaiting fulfillment and im worried cuz i placed it on the 19th of august and havent heard from them since after the confirmation. They took the $2025 i paid them but wont have any customer service? Wtf? I thought id be playing it safe ordering straight from them ya know? What if they just took my money and never deliver? Plz help!

Re: Has anyone ordered straight from wmdolls.com? Help plz

Posted: Fri Sep 08, 2017 1:01 am
by hangman2020
ive used the site to find the doll i want but using the doll house to buy the wm140 as im in the uk

Re: Has anyone ordered straight from wmdolls.com? Help plz

Posted: Fri Sep 08, 2017 1:03 am
by DollsFrance
make sure that this shop is genuine.
WMDolls' website is wmdolls.com as far as I know

Re: Has anyone ordered straight from wmdolls.com? Help plz

Posted: Fri Sep 08, 2017 1:10 am
by CF
It's genuine. If you click the "Shop Online" icon on the WM landing page (image below), it takes you to http://wmdollshop.com/

Re: Has anyone ordered straight from wmdolls.com? Help plz

Posted: Fri Sep 08, 2017 1:42 am
by Cubiko
Weird, they always answer my mail within 12-24hrs. Try a PM on the forum maybe?

Re: Has anyone ordered straight from wmdolls.com? Help plz

Posted: Fri Sep 08, 2017 1:51 am
by Sexy Sex Doll
that's why WM sells their dolls through authorised vendors. They are good at making dolls but they don't know how to provide good customer service.

Re: Has anyone ordered straight from wmdolls.com? Help plz

Posted: Fri Sep 08, 2017 3:00 am
by Tomoe
You probably have nothing to worry about. It usually takes at least 3-4 weeks to fulfill an order, and WMdoll are notoriously bad with answering questions and general customer service - that's why they WANT you to buy from vendors instead of directly from them. They want to focus on making dolls and let vendors handle the service side of things. You'll get your doll though eventually.

Re: Has anyone ordered straight from wmdolls.com? Help plz

Posted: Fri Sep 08, 2017 3:06 am
by Anung Un Rama
you can also email wmdolls@gmail.com and info@wmdolls.com as well.

Anung

Re: Has anyone ordered straight from wmdolls.com? Help plz

Posted: Fri Sep 08, 2017 7:25 pm
by That_quiet_kid
Wow thanks for all the replies! They finally responded yesterday after about 17 days since i placed my order. So y, i feel much better now! Anxiety lifted :) thanks for all the suppkrt guys, i really do appreciate the comfort and cant wait to post pics of my new lady when she shows up! They told me since the wm140 is in such high demand it takes very long so i understand. Im pretty skinny tho so i cant imagine moving around a heavier doll and keeping that momentum goin so im sure she'll be perfect for me! Definitely giving a thorough review of both pros n cons after my first 24 hrs with her. Again thanks alot guys, i really lile this community!