sanhuiofficial.com

Sanhui, you have 48 hours to or I stop selling and ...

Established since 2002, Sanhui Model Making Co.,Ltd has been endeavoring in the creation and the making of life-like female dolls in various sizes and materials. Our products range from anime models to life-sized and altered-proportion platinum silicone love dolls. The dolls are anatomically correct with fully functional orifices to the intimate touch and feel of a real lady with curvy figure from Yoga coaching.
Website: sanhuiofficial.com
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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by Obin »

Sanhui Doll wrote:Hey guys,

This is Kimi from SANHUI, I feel really sorry that things went this bad. But to be honest, I don't think it's the problem of the management in SANHUI, the bosses are pretty nice guys, and they offer us quite a lot of freedom in the company. I am willing to take the whole responsibility here, I am in charge of this case, but due to my poor skills, I performed really really bad, but I will work harder to get all the issues mentioned here fixed.

About this 160 body issue, it's my fault that I didn't let my boss know about this in time, if so, I don't think things will become like this. I just contacted the engineers in the past, and they failed me, so I failed George, I failed my boss, but to my defense, 160 just came out last month, it's inevitable for us to make mistakes like this, I really really hope that George and you guys in TDF can continue to support SANHUI, coz from my point of view, although I am a new guy in SANHUI and a new guy in TDF, I really like the workers in SANHUI, they are hard-working and really really nice people, you have no idea how hard they have been working to make better dolls for the customers, and you guys in this forum, you guys are just great, you have been really nice to me ever since I came here, as I said before, this job is more than making money for me, I really want to make friends with people from different parts of the world, coz after all, we share the whole universe.

I know that it's always easy to talk the talk, so let's see what SANHUI can bring us in the near future, and I also learned my lesson today, hope you guys can give me a chance to make things right. Also please feel free to give me any advice to help me become better. Also SANHUI has been in the business for such a long time, it's famous in China, and it's doing pretty well now, it's normal that people make mistakes sometimes, we should all be tolerant.

Thanks for reading this, you all have a nice day. :))))))))))))

Kimi from SANHUI Sex Dolls.
I feel confident that good things will happen. Sanhui has improved since starting up and has continued to improve.
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First photo shoot of Sandra, a Sanhui 145 cm lady doll.
[thumb]http://dollforum.com/forum/download/file.php?id=196256&t=1[/thumb]


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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by Sanhui Doll »

Obin wrote:
Sanhui Doll wrote:Hey guys,

This is Kimi from SANHUI, I feel really sorry that things went this bad. But to be honest, I don't think it's the problem of the management in SANHUI, the bosses are pretty nice guys, and they offer us quite a lot of freedom in the company. I am willing to take the whole responsibility here, I am in charge of this case, but due to my poor skills, I performed really really bad, but I will work harder to get all the issues mentioned here fixed.

About this 160 body issue, it's my fault that I didn't let my boss know about this in time, if so, I don't think things will become like this. I just contacted the engineers in the past, and they failed me, so I failed George, I failed my boss, but to my defense, 160 just came out last month, it's inevitable for us to make mistakes like this, I really really hope that George and you guys in TDF can continue to support SANHUI, coz from my point of view, although I am a new guy in SANHUI and a new guy in TDF, I really like the workers in SANHUI, they are hard-working and really really nice people, you have no idea how hard they have been working to make better dolls for the customers, and you guys in this forum, you guys are just great, you have been really nice to me ever since I came here, as I said before, this job is more than making money for me, I really want to make friends with people from different parts of the world, coz after all, we share the whole universe.

I know that it's always easy to talk the talk, so let's see what SANHUI can bring us in the near future, and I also learned my lesson today, hope you guys can give me a chance to make things right. Also please feel free to give me any advice to help me become better. Also SANHUI has been in the business for such a long time, it's famous in China, and it's doing pretty well now, it's normal that people make mistakes sometimes, we should all be tolerant.

Thanks for reading this, you all have a nice day. :))))))))))))

Kimi from SANHUI Sex Dolls.
I feel confident that good things will happen. Sanhui has improved since starting up and has continued to improve.
Thanks for you support, that really means a lot to us. :)))))))
Official Website: https://sanhuidolls.com/
Email: admin@sanhuidolls.com (admin&support) & info@sanhuidolls.com & sanhuidollschina@yahoo.com (order & pay)
Skype: sanhui1

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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by haremlover »

This thread is the very reason why people are well advised to buy through TDF registered vendors and known TDF accredited manufacturers.

Best wishes

Harem

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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by Rick_Deckard »

Ren Dhark wrote:(Wild-assed guess):
Victims of their own success? As they became more popular, they had trouble coping with the demand...
I suspect you may not be too far from the truth. If they weren't prepared for the sudden increase in request the quality consistency of the end product is the first thing to go down the drain. Moreover, the same shortage they seems to have for accessories like wigs and eyes may have hit them also for mechanical parts, forcing them to assemble skeletons with what they had available to keep up. This may explain why one of the doll with snapped wrist, when opened, wasn't reported to have a proper hinge joint as expected.

This is bad, of course, but actually an event that is not too uncommon. With low/mid priced musical instruments manufacturer i've seen this happening more then once. The important thing is now what they'll plan to do to correct the situation....
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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by Daydream21 »

The 125 cm Sanhui doll was on my short list to buy but after I read about the wrist issues here, I crossed it off. I see George has said that it appears only a limited number of customers have had problems with that, but it would help to see a statement from Sanhui about the construction of their skeletons, or a photo of one.

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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by Sanhui Doll »

Hey guys,

I just finished talking with my boss on the phone, after he knew everything happened on TDF, he still chose to trust me, I am so glad. Also George is such a nice guy, we have a really nice relationship in the past, I feel so bad that we have to go through this. :(

Anyway, for me I think I made a right choice to enter SANHUI, before I actually joined it, I have been doing researches about the sex dolls for quite a long time, I went to different Adult Expos, I talked to a lot of people. I really love the faces and bodies from SANHUI, that's the reason why I entered this company at the first place, because I really want to know more about these beautiful ladies. As a new guy, I made a huge mistake here, but I am glad that people can forgive me and give me another chance, I know I will definitely do better in the future, but without the support from you guys, things will become harder. :)

I think people should not put so much pressure on SANHUI, coz these two dolls with broken wrists are quite rare, if one bad thing happens then you just stop trusting it any more, I don't think that's a wise decision, coz SANHUI dolls get so many good things, the pretty faces, the gorgeous bodies and reasonable prices, and they are continuing to work hard to come up with better products, I hope you guys can continue to trust SANHUI, I truly believe that the post-sale service from SANHUI will become better. :)

It's like 1 am in China now, I really need to go to bed, see you guys in the morning!!

Kimi from SANHUI Sex Dolls.
Official Website: https://sanhuidolls.com/
Email: admin@sanhuidolls.com (admin&support) & info@sanhuidolls.com & sanhuidollschina@yahoo.com (order & pay)
Skype: sanhui1

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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by DarkOne »

Daydream21 wrote:The 125 cm Sanhui doll was on my short list to buy but after I read about the wrist issues here, I crossed it off. I see George has said that it appears only a limited number of customers have had problems with that, but it would help to see a statement from Sanhui about the construction of their skeletons, or a photo of one.
I wouldn't buy a smaller sanhui unless I got confirmation that it has a hinge based skeleton. I know the 60/88/120 cm where all wire based joints and would fail in about 50~100 flex cycles.
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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by haremlover »

Sanhui Doll wrote:people should not put so much pressure on SANHUI, coz these two dolls with broken wrists are quite rare, if one bad thing happens then you just stop trusting it any more, I don't think that's a wise decision,
With respect it's quite clearly not your fault and you are taking blame for an organisational problem which is not your own. It's brave of you to do so but everyone can see through it.

A reality is that no matter how pretty the face and the legs and the whatever else, the southern Chinese OEM skeletons have been around long enough for people to know that the norm is for them to be held together by wires which break. They break FULL STOP. That's the end of the doll. Doll enthusiasts want to know that Sanhui dolls are not based on the Southern China OEM skeleton components or design and on account of that a photo of the hinge on the wrist of the Sanhui 165 and 160 dolls published here is the very best marketing photo that can be shown. That marketing photo will sell 100 more dolls than any number of pretty faces and boobs.

Best wishes

Harem

PS Put another way, the organisational problems are problems of the boss, not you. It shouldn't be you taking the blame, it should be your boss. It shouldn't be you in fear of being fired - it should be the boss who's wetting his pants tonight fearing being fired - as if no-one buys his dolls no amount of firing of employees will save his own job as the money doesn't roll in with orders.
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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by DarkOne »

Sanhui Doll wrote:Hey guys,

I just finished talking with my boss on the phone, after he knew everything happened on TDF, he still chose to trust me, I am so glad. Also George is such a nice guy, we have a really nice relationship in the past, I feel so bad that we have to go through this. :(

Anyway, for me I think I made a right choice to enter SANHUI, before I actually joined it, I have been doing researches about the sex dolls for quite a long time, I went to different Adult Expos, I talked to a lot of people. I really love the faces and bodies from SANHUI, that's the reason why I entered this company at the first place, because I really want to know more about these beautiful ladies. As a new guy, I made a huge mistake here, but I am glad that people can forgive me and give me another chance, I know I will definitely do better in the future, but without the support from you guys, things will become harder. :)

I think people should not put so much pressure on SANHUI, coz these two dolls with broken wrists are quite rare, if one bad thing happens then you just stop trusting it any more, I don't think that's a wise decision, coz SANHUI dolls get so many good things, the pretty faces, the gorgeous bodies and reasonable prices, and they are continuing to work hard to come up with better products, I hope you guys can continue to trust SANHUI, I truly believe that the post-sale service from SANHUI will become better. :)

It's like 1 am in China now, I really need to go to bed, see you guys in the morning!!

Kimi from SANHUI Sex Dolls.
What I want to see from Sanhui is they don't sacrifice quality for production speed.

if you can't meet demand, hire more staff. if for whatever reason you can't do that, start announcing production backlog times, so that vendors can pass that information on to customers, so customers can decide if they want to order some other doll or wait for a sanhui.

Don't just start shipping substandard dolls to keep up with demand, dolls with free scissors don't make up for that.

If you want to end your backlog of orders, ruining your reputation with incorrectly built dolls is surely the fastest way to do that, Just not the best.

I also want to see a proper hinge skeleton in Sanhuis smaller dolls. Other vendors are doing it, why not Sanhui?

as for two wrist failures there is also the issue of how many failures we don't know about here at TDF. To see two dolls fail the same way in such a short period of time after release suggests some serious quality control issues, design issues or both.

We don't wanna hear vague talk and excuses, we want to hear what you have actually done to fix the problem?

Have you talked to the factory about the wrist? What did they say?
Have you confirmed the wrist will be a hinge in all future dolls?
Will those who received dolls with incorrectly made wrists be receiving a partial refund?

What are you actually doing to FIX this besides posting here at TDF?

All I see in your posts is you talking about how nice your boss is, how he didn't fire you for things that where not your fault when nobody here suggested it was your fault or wanted you fired, all meaningless.

We don't want apologies, we want action taken and reports on exactly what action was taken.

If you don't actually say what has been done to fix this, we can only assume absolutely nothing has been done besides this apology from the person we didn't ask for one from.
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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by DarkOne »

haremlover wrote:
Sanhui Doll wrote:people should not put so much pressure on SANHUI, coz these two dolls with broken wrists are quite rare, if one bad thing happens then you just stop trusting it any more, I don't think that's a wise decision,
With respect it's quite clearly not your fault and you are taking blame for an organisational problem which is not your own. It's brave of you to do so but everyone can see through it.

A reality is that no matter how pretty the face and the legs and the whatever else, the southern Chinese OEM skeletons have been around long enough for people to know that the norm is for them to be held together by wires which break. They break FULL STOP. That's the end of the doll. Doll enthusiasts want to know that Sanhui dolls are not based on the Southern China OEM skeleton components or design and on account of that a photo of the hinge on the wrist of the Sanhui 165 and 160 dolls published here is the very best marketing photo that can be shown. That marketing photo will sell 100 more dolls than any number of pretty faces and boobs.

Best wishes

Harem
This exactly. Its well known that wire skeletons are built to fail from day 1. They are not acceptable in $10 kids toys, they are not acceptable in $1000~3000 adult toys.

Building a product DESIGNED TO FAIL WITH USE is just retarded and an insult to your customers faces.

I love my 88cm sanhui because of its looks, But I tell everyone I know to NOT BUY ONE because of its skeleton that is guaranteed to fail.

Unless sanhui can publish their 160/165 wrist design or at the very least, PROMISE with guarantee of refund/doll exchange if you are lying, that it is indeed a hinge based joint, then we can only assume the worse that its the wire based designed known by many doll owners to fail, as we have already had multiple sanhui wire joint failures and the people who have opened their wrists found a flexing wire design.
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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by Hand50some »

DarkOne wrote:We don't want apologies, we want action taken and reports on exactly what action was taken.

If you don't actually say what has been done to fix this, we can only assume absolutely nothing has been done besides this apology from the person we didn't ask for one from.
I agree, also I have seen in the short time I've been here on TDF. That when a problem does come up, you say we'll notify the R&D department, but never hear about the solution.

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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by Doc Brown »

Bravo!
More vendors need to have the balls to draw a hard line! 8) :thumbs_up:

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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by Ren Dhark »

I speak for all potential customers, who are considering buying their first doll.

I am thinking about joining the world of dolls. I have given it quite a bit of thought, in regards as to just exactly what I would be looking for. I have also determined, that I if - then I would be running a stable of two full-sized, and one mini-doll (some of them are just TOO adorable....). And I would be aiming at replacing them at the rate of one a year. Now this wouldn't make me the biggest cash-cow on this site, but still..........

However..........

The one thing which puts me off, is posts like this. The more I read about delivery problems, the ease with which dolls are damaged, how common broken wrists and perforated fingers are, customer service complaints, etc. etc. The more I have to ask myself, whether one is getting value for money.

To put it in perspective - in my country - for the same price as a high-end doll - one can hire a live-in Asian sex-maid for almost a full year..........

Now I understand that dolls - to be "cuddly" - cannot be built like a T-800 Model 101. But I put it to the Vendors, that many of the "common" problems with dolls, should be rare, and issues like broken wrists should NOT be happening with "normal" use.

No matter how beautiful a doll is, and how soft her skin might be - if one has to be terrified of handling her, then one isn't getting value for money. I think, manufacturers should be focusing more on improving reliability, than on bringing out yet another fragile doll to trump the competition.

I wonder just how many people either consider buying a doll, and desist once they learn of the issues. Or do buy their first one, which breaks within a month, and ends up in the bin. You wouldn't hear much from these people, because they would have no reason to remain on these forums.

I surely cannot be the only one who is dubious mainly because of the fragility. Who knows how many customers have been lost because they read one too many posts about broken wrists or finger-pokes.

*shrug* Just my two cents worth.
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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by rubyfan »

Ren Dhark wrote:I speak for all potential customers, who are considering buying their first doll.

I am thinking about joining the world of dolls. I have given it quite a bit of thought, in regards as to just exactly what I would be looking for. I have also determined, that I if - then I would be running a stable of two full-sized, and one mini-doll (some of them are just TOO adorable....). And I would be aiming at replacing them at the rate of one a year. Now this wouldn't make me the biggest cash-cow on this site, but still..........

However..........

The one thing which puts me off, is posts like this. The more I read about delivery problems, the ease with which dolls are damaged, how common broken wrists and perforated fingers are, customer service complaints, etc. etc. The more I have to ask myself, whether one is getting value for money.

To put it in perspective - in my country - for the same price as a high-end doll - one can hire a live-in Asian sex-maid for almost a full year..........

Now I understand that dolls - to be "cuddly" - cannot be built like a T-800 Model 101. But I put it to the Vendors, that many of the "common" problems with dolls, should be rare, and issues like broken wrists should NOT be happening with "normal" use.

No matter how beautiful a doll is, and how soft her skin might be - if one has to be terrified of handling her, then one isn't getting value for money. I think, manufacturers should be focusing more on improving reliability, than on bringing out yet another fragile doll to trump the competition.

I wonder just how many people either consider buying a doll, and desist once they learn of the issues. Or do buy their first one, which breaks within a month, and ends up in the bin. You wouldn't hear much from these people, because they would have no reason to remain on these forums.

I surely cannot be the only one who is dubious mainly because of the fragility. Who knows how many customers have been lost because they read one too many posts about broken wrists or finger-pokes.

*shrug* Just my two cents worth.
Caveat emptor never applied anywhere so well as to the love doll market. There are shoddy dolls everywhere when you stray beyond the major manufacturers. There also seem to be a lot of really cheap people who are always taking crazy risks like ordering dolls off Ebay or from no-name resellers to try and save a buck.

It's really pretty simple: buy a quality silicone doll from a top, reputable company. Those would include:

- RealDoll
- DS Doll
- 4woods

If you're broke, continue to save money until you can afford a quality doll. It's that simple. If you choose to be a cowboy and ignore this advice, don't complain when you get burned.
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Re: Sanhui, you have 48 hours to or I stop selling and ...

Post by Ren Dhark »

rubyfan wrote:
Ren Dhark wrote: It's really pretty simple: buy a quality silicone doll from a top, reputable company. Those would include:

- RealDoll
- DS Doll
- 4woods

If you're broke, continue to save money until you can afford a quality doll. It's that simple. If you ignore this advice, don;t complain when you get burned.


I agree in principle. However, I've now read enough threads to doubt, that it is quite that simple.
Nothing can make you feel as cold and lonely - as lying in bed next to the woman you love..........

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