Thank you for posting this.I totally agree with you.Jack_Doff wrote:I purchased a WM Doll shortly after the Christmas holidays 2017. Now this might have been my first mistake, as apparently all and sundae were apparently doing likewise and the manufactures were working flat out to keep up with demand. So I now question if the quality of my doll is the cause of so many issues, or just something to be expected, despite a $2k+ ($2.5AUD) price tag?
I had done what I considered to be a reasonable amount of research in the months prior to purchase, sadly however I didn’t come across the Doll Forum during that time. Whilst generally valuable, sometimes item you come across during research can be misleading. I’ll get to that in a bit
As I imagine most will agree, a few grand spent on a doll is a fair investment, and an investment I expected to last for a reasonable period of time, 12 months at the very least. So having taken the plunge, selected my doll body, head and options, I placed the order and waited, admittedly, somewhat impatiently for it to arrive. Almost a month including a small delay due to Australian Border Force questions and request for information (purchase receipt, photos and link to sellers’ site) passed before the doll eventually arrived.
Whilst I had used my tape measure a few times to give me an idea of doll sizes, I was still not prepared for the size of the box or indeed the weight. 35Kg isn’t that heavy in the scheme of things, until you have a dead weight and awkward shape to carry.
TIP: My first tip is that opening the box is obviously easiest done flat on the floor, however once open, you might want to consider standing it up when it comes to removing the doll itself. At least that way you’re straight backed when you remove it from the box.
Within a day, the souls of the dolls feet started to split. Now I didn’t select the (non-default) Standing Feet option. In part, that decision was made partly based on my ignorance and partly on an image I had seen in my travels of a doll standing on a metal platform, looking, for all intense and purpose like a mannequin. I assumed, incorrectly is seems, that the purpose of standing feet was to affix to a platform.
Having contacted the vendor, I was offered a second dolls head (of my choice) as a form of compensation. I believe now that I have been stupid to accept, as without major work and the right materials, the feet are fairly well buggered (technical term).
I still don’t understand why there are two types of feet. It’s clear that users are going to move a doll around and when they do, at some point the doll will be on its feet. So if the feet aren’t capable of dealing with that, then that has to rate as a significate issue. Also, if standing feet are the recommendation, it should be the Standard Option, not the alternative. Why even produce an option that is not capable of holding up the weight of the doll without rapid deterioration?
Currently I have bound the feet up, fitted socks and sneakers to try and halt the deterioration having have lumps of silicone begin to come away and the remaining silicone turn black from the metal inside the foot, which is now also visible. This is less than ideal as anytime I wish to shower the doll, I have to undo and redo everything. Glue alone will not repair the feet.
TIP: Potentially you might want to give serious consideration to Standing Feet, especially as some vendors now seem to be offering that option free-of-charge.
Despite several exchanges highlighting my concerns, the 2nd head arrived with the incorrect skin tone. My doll is light tan, which was recommend by the vendor and the 2nd head is natural. In the meantime, the eye lashes have come away from the dolls head and a finger has gone all floppy. Eyes are packed with cotton wool, which is a cheap solution. I considered trying out marbles to replace the cotton wool and help the eyes swivel but saw a post from someone yesterday who suggested plastic beads from an art shop...even better!!
One floppy finger quickly turns into all fingers which have come away from the hand internally and flop around. When I looked at the videos on how to repair fingers, I saw what looks to be pipe clears (metal wire, coated with cotton wool and used to clean out old tobacco pipes), being used as the structure for the fingers. As a child, we used metal coat hangers for all sort of stuff and I quickly learned that bending wire back and forth several times will break the wire, so what on earth are the manufacturers thinking when selecting wire as a solution? After hearing about metal skeletons prior to purchase, my expectations didn’t for one moment consider that the fingers would be anything other than a metal skeletal design. One hand then turns into two hands with the same problem and now one foot has wire protruding out between toes.
A new head is delivered, this time the skin tone is only a couple of shades off that of the body and hardly noticeable in indoor light. I’m so over it, I really couldn’t be bothered to request another and besides, the rate of deterioration of the dolls made me think there would be little left to attach the head to other than a bare metal skeleton…with no fingers. OK, note to self, try to lay off the sarcasm.
What the new head did highlight was the fact that the original head was poorly manufactured. Rather than just the single orifice, the original head was also open up into the eye sockets and liquids could also penetrate to the threaded fixing which, as a consequence, turned the fixing rusty and stained the neck of the doll. The new head has only the one orifice which appears to be fully enclosed. Perfect.
OK, I’ll be fair and positive for a brief moment, the torso is looking pretty good still, but then again, it’s only been a couple of months, so it bloody well should be. Unfortunately, whilst waiting for that final head to arrive, the doll suffered a major split between the vaginal and anal area, with the labia opening up to encompass both holes. The damage, 10cm’s in length and about 2.5 – 3.5cm’s deep and fairly unsightly.
I had asked the vendor to send me some glue with the replacement head, which took almost 3 weeks to arrive. I’ve repaired a couple of small splits and that’s one thing, but this tear is huge and I suspect will have to be undertaken in stages and over a period of a couple of weeks. None of the repair videos I’ve seen to-date, show anything like a repair this large. I’m considering trying sil_poxy instead of the vendors glue, which came in one tiny unmarked and the other tiny labelled (in Chinese) bottles.
I will say in fairness to the vendor, that communications have been excellent for the most part. Ultimately my issue is with the quality of the product and the manufacturing process.
I consider that I look after my property, and treat it well, as I have done with the doll. In many respects I’m fairly handy…with my hands lol, am analytical and mechanically minded, with plenty of past DIY experience, but I’m no surgeon. I wasn’t expecting surgical skills would be required this early on in the game.
I feel there should be some mesh strengthening (similar to that used when fibre glassing or surgery to support muscles/skin growth) placed in weak areas, i.e. between the vaginal and anal area, during the manufacturing process to prevent the issue I have experienced
I understand sellers can’t or don’t want to include glues, etc., in with the dolls due to delivery issues, however no glue, means dolls are out-of-service in some cases until repairs are completed. Furthermore, purchasers are left to try and find substitutes for parts, like fingers or fillers, as there seems to be none offered by the sellers. I feel a basic repair kit should at the very least be offered and either included in the cost and shipped separately or advertised as an Optional Extra.
Better still, cheap solutions used in the fingers, should be eliminated from the process and something more suitable used in its place. Minor repairs caused by bumps and knocks when moving the doll I can accept, I just can’t accept the amount of issues I’ve already experienced in just a couple of months, with the impression, more is to come. Ultimately, I now have a $2.5k doll that’s perhaps worth $800 - $1000 to someone who is willing to carry out the repairs.
So, is it unreasonable to expect a doll that is still less than 3 months old, to be in a far better condition than mine is currently?
I have my doll for almost 4 weeks and although i have not the problems you have i totally agree with you and sometimes i feel i was ripped off by WM .
What i mean.
1) I bought a 2000$ item and it delivered in a box with no manual in
No information at all, how to use, how to wash, how to repair, how to move the doll , how to storage nothing at all.
What if i wasn't A TDF member?How would i know how to treat my doll?
You are buying a 10$ device and it comes with 20 pages user manual.
Wm is selling a 2000$ item and gives you nothing.
I ve sent them an email if it is safe to hang the doll from her neck for storage and got no answer.
After sales support by WM is a joke.
2) Broken fingers and vagina tears.
As i ve already wrote in another thread
''The areas around the love holes are weak and very easy to get damage bcs the manufacturers do not want your doll to last forever but to buy another one sooner than expected.
Who would keep a sex doll with all the love holes ripped off''
Finally for the vagina tear you have i recommend indigo's repair kit.
I had a small tear also down that i ve made trying to get the insert out for cleaning.
I tried TPE glue at 1st but did nothing, with indigo's repair kit it was an easy fix.
I bet if that job were offered, guys would be killing each other for a job like that... LOL
