It is currently Sun May 26, 2019 11:56 pm

Forum Rules,TOS and Privacy Policy | By visiting this website and viewing the pages within, you accept and agree to be bound by and comply with our Rules Of Conduct, Terms Of Use and Privacy Policy.

 Page 1 of 1 [ 1 post ]  
Search for:
 Post subject: The Doll House (TDH) AMAZING BUYING & SERVICE EXPERIENCE!!!!
PostPosted: Tue Mar 05, 2019 2:04 pm 
User avatar

Joined: Wed Jan 23, 2019 6:43 pm
Posts: 3
Wanted to drop some feedback on the forum to thank Phil for both the service and advice experienced from TDH in Feb! :D

Completely new to this, I searched across numerous dealers in the UK, both for the choice of products but also to whom one should turn for advice. Apart from the fact that Phil has in UK stock, numerous dolls and accessories, choices of heads etc. he was totally open to viewing the dolls pre-purchase, checking out weight and discussing requirements and practicalities. I bought two dolls including the WM 166, C Head 227 – Francesca with loads of accessories.

Phil takes a down to earth approach and advises on detail right down to eye colour, detailing and maintenance. It’s a confident and highly professional service experience.

As chance would have it, I managed to damage Francesca (almost immediately!!:(), and Phil was first class in effecting a repair, taking a great deal of his time, and offering a replacement as he was unhappy with the finish.

The organisation works all hours and is very accessible covering any concerns or requirements that a customer may have. It’s rare these days to have one’s expectations massively exceeded, but that is exactly the experience with TDH!

I highly recommend reaching out to TDH if you are considering the purchase of a doll or if you are thinking about it and have questions as regards options available!!

 Profile Send private message  
Display posts from previous:  Sort by  
 Page 1 of 1 [ 1 post ] 

Who Is Online

Users browsing this forum: No registered users and 2 guests

Chatting users: TJ_Foxx, Sate, Tasha Foxx, CinnamonLover, Nutmeg

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum