We have recently launched a new delivery option upon request, currently only for the Toronto-area where we have our current warehouse / office & mini-showroom. Below are some details.
For any existing orders, if you'd like to convert to a Personalized Scheduled Delivery service, you can use the following link:
Upgrade to Personalized Scheduled Delivery (2-hr window)
There is a small additional cost to upgrade, but we have a personalized courier who delivers within a 2-hour window. We are currently not offering evening / weekend deliveries, but will try to get these details worked out shortly.
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If you browse through our site and take a product through to the Checkout page, you'll notice some new delivery options for those within about 30 min. drive from Toronto.
Example Shipping Options to Oakville, ON (In-Stock and Standard Shipping items only):
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For items selected using the "Expedited / Dropship (Save $75 - Fastest)" method, these items do not go through SD Canada's office, and as a result, the delivery option is limited to having it shipped directly to you from the factory.
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1. Free Ground Shipping (Canpar - No PO Box)
This is our primary, and recommended shipping option. Canpar is a reliable Canadian courier, offers online tracking of packages and Canadian customer service. While their customer service sometimes has high call volumes and tracking information may not be instantly updated, we have had excellent results with this courier. Please note that Canpar does NOT ship to Canadian PO Box locations.
2. Pick-Up at Canpar Holding Location (select your location)
If you don't want his package delivered to your Billing address for discretion, and prefer to pick it up yourself at your convenient time and location close to you, first browse to the link below and identify which location you'd like to use. Then, you can select this option and when your shipment is ready for delivery, you will get an automated shipping notification from us with your tracking number. You can let us know your preferred location by e-mail, or enter them into the Checkout notes. The holding facility will often call when your parcel is ready for pick-up.
Link to Canpar SmartSpots in Canada - Best to search by Postal Code
3. Scheduled Pick-Up from SD Canada (400 & 401)
If you prefer to pick-up directly from our office, this is a great option. While we are normally available at least 4-5 days during the week (Monday through Friday), please note that as we don't maintain regular business hours at a retail storefront we will need to coordinate the pick-up date & time. We are located in Toronto near the intersection of Highways 400 & 401.
4. Purolator Ground
If you prefer to use Purolator instead of Canpar due to your personal preference, or want to pick-up from a Purolator depot, this option is available as well as an additional fee. If you would like you parcel shipped to a PO Box, then this may be your best option available. If your shipping location is a UPS Store with a fixed address, this is not considered a PO Box address and Canpar remains an option.
5. Personalized Scheduled Delivery (2-hr window)
This is our most recent delivery option added. If you would like delivery scheduled within a 2-hour window (which none of the above delivery services offer), we can provide this for you with our personalized courier. The cost for this service depends on the postal code entered and works for up to a 50 km radius from our office. We will work with you to find a delivery date & time convenient for you, avoiding travel during peak rush hours. Evening and weekend delivery is currently not available.
Here are the requirements to make this switch:
1. you have an existing order which has not yet shipped to you
2. you purchased using Standard Shipping or upgraded to Standard Shipping
3. you are within a 30-45 minute drive of the Toronto-area (Zones 1-4 below)
Here are the costs
(the price will be shown on the Checkout page based on your postal code):
$89 - Zone 1: 10 km radius of Hwy 400 & 401 (SD Canada's office & warehouse)
$99 - Zone 2: 15 km radius (Downtown, Vaughan, Markham, parts of Mississauga)
$109 - Zone 3: 25 km radius (Mississauga / Brampton, Scarborough)
$129 - Zone 4: 50 km radius (Oakville / Burlington, Pickering / Ajax, King City)
Please provide us with your feedback. Is there demand for this service in the Montreal-area? Vancouver-area?
What do you think of this service in the Toronto-area?
Please let us know and we can look for local partners. Thanks everyone!
