One week in, and a hand has already detached

Merp1353 · Post by **Merp1353** » Fri Apr 05, 2024 10:03 pm

Hey y'all -- The title says it all. Just received my first doll ever (WM 158L) about a week ago after months of waiting, only to have her left hand detach from its joint after 2nd use. No matter how many times I try to feel around under the TPE to push it back into place, it just pops back out after a few seconds. It just dangles there, with the rod (or whatever it is that used to be connected) protruding out of the wrist. I am afraid to do anything with my doll out of fear it is going to stab a massive hole with one false move. As you can all imagine, I'm pretty disappointed about this.

From what I've gathered on this forum, it sounds like my only option is to perform some surgery. I have absolutely no idea what I am doing though. Does anyone have any advice on the best way to go about fixing this? Has anyone had a similar problem before?

: Disconnected hand on WM 158L; IMG_0078.JPG (2.9 MiB) Viewed 351 times

seagull · Post by **seagull** » Fri Apr 05, 2024 10:26 pm

There is a topic of skeletons
viewtopic.php?f=87&t=131075
Plus heaps of posts by owner repairs, although you will have to do some searching through the forum

Arisa_ · Post by **Arisa_** » Fri Apr 05, 2024 10:33 pm

Before breaking into surgery, have you actually contacted your vendor or WM Doll? This looks like a case of manufacturing fault and you may get a replacement?

chippyminton · Post by **chippyminton** » Sat Apr 06, 2024 12:12 am

If this was a new car and a wheel fell off, you’d be straight back to the dealership. Contact your vendor.

Gaijin · Post by **Gaijin** » Sat Apr 06, 2024 12:18 am

Yikes! That sounds terrible.
As the others have mentioned, this soon into the doll's life, you should harass who you bought it from for repair or replacement.

Arisa_ · Post by **Arisa_** » Sat Apr 06, 2024 3:50 am

Or even post this on the the WM Doll’s subforum.

Synthian · Post by **Synthian** » Sat Apr 06, 2024 4:26 am

Merp1353 wrote: ↑Fri Apr 05, 2024 10:03 pm Hey y'all -- The title says it all. Just received my first doll ever (WM 158L) about a week ago after months of waiting, only to have her left hand detach from its joint after 2nd use. No matter how many times I try to feel around under the TPE to push it back into place, it just pops back out after a few seconds. It just dangles there, with the rod (or whatever it is that used to be connected) protruding out of the wrist. I am afraid to do anything with my doll out of fear it is going to stab a massive hole with one false move. As you can all imagine, I'm pretty disappointed about this.

From what I've gathered on this forum, it sounds like my only option is to perform some surgery. I have absolutely no idea what I am doing though. Does anyone have any advice on the best way to go about fixing this? Has anyone had a similar problem before?

IMG_0078.JPG

Hi Merp1353, sorry to hear about your troubles, I agree with others to contact your vendor first. Then if need be, take solace that you have guidance here. If surgery is necessary to access the wrist joint bolt, take care to make the palm incision where they show, because that area will heal better than the tempting area closer to where the wrist joint is, I've done this surgery 3x so don't ask how I know it's very tempting not to follow their guidance

oops.

viewtopic.php?f=7&t=127705

Merp1353 · Post by **Merp1353** » Mon Apr 08, 2024 3:59 pm

Thanks for the suggestions everyone. I bought from Annie's Dollhouse and will reach out to them immediately before trying to do anything myself. I'll let y'all know how that convo goes!