"In-stock" shennanigans?

[RedMage]

The TL;DR -> I'm wondering if anyone else has experience with YourDoll potentially listing something as in-stock when it actually was not because I'm a bit worried about a sudden lack of contact.

So, a little background info. I've bought two dolls previously from other vendors and they were both more basic TPE dolls. Those two were custom so I'm very familiar with the production times involved and with the Chinese New Year approaching, I wanted to avoid that. So during the Christmas sales, I was browsing the deals on IN-STOCK dolls specifically. I wanted to try a silicone doll with more of the fancy features they have these days. I settled on YourDoll partly because of the reviews here noting how quick the shipping was for others. Their website states "These sex dolls are ready to ship as soon as possible, just place an order and it will be delivered in 3-7 working days" but that sounded too good to be true without 3rd party confirmation.

On their website, YourDoll marks dolls as in-stock using little flags like these:

in stock flags.PNG (259.28 KiB) Viewed 364 times

So if a doll is marked with the USA flag, it'll show up in searches for dolls in stock in the USA. But they also have dolls marked with all 3 flags such as above, which one would assume meant its in stock in all 3 warehouses based on their website information and it shows up in "in-stock USA" searches. I placed the order on 12/29 (Sunday Night/Monday in china). I travel for work so when I didn't get a tracking number by Jan 2nd, I contacted them to make sure I wasn't missing anything, since they noted potentially as little as 3 day shipping and I'm going to be out of town for work on the next few days and need to make arrangements if a delivery is coming.

Imagine my surprise when their response to my inquiry is "Sorry for the delay in delivery due to the New Year holiday. Did you notice that this is a Chinese stock product? We have packed your order and sent it to the logistics company, and it is currently being processed." Excuse me? Since when is a USA flag meaning its in the US warehouse, but a USA flag, a Canadian flag and a European flag together means its in...China? So I ask what the shipping timeframe is now, since again I'm out of town quite often. Their response is "If shipped from China, the shipping time will be relatively long. Currently, the fastest way of shipping from China to the United States takes about 7-12 days."

O.K..not ideal but still beats the Chinese New Year delays, so I go out of town for a dew days, checking my order status and email daily. On 1/7, I ask again about the missing tracking info. No response. On 1/9 I follow-up before going out of town again. No response and its now been a full week since they supposedly shipping it. But even more worrying, now the Doll listing which had 4/5 dolls remaining in stock the past two weeks is no longer marked as "in-stock" for any warehouses at all.

Maybe I'm getting anxious over nothing here? Maybe 4 people suddenly had the urge to all go buy this $3k doll on the same day (unlikely...)? If they follow-up with me, I'll come edit this post to reflect that but for now I'm beginning to think I might have been lied to and this doll was never in stock. They've been actively posting in this forum as recently as yesterday so not sure why they can't answer my emails... I hope I don't sound like an impatient jerk, but with all the travelling I do, I need some forewarning on estimated delivery so I can have someone ready to move a 100+lb box inside.

[loomis]

If it shipped from China you likely won't get tracking updates till it is received by Customs here and then usually 1 to 5 days delivery ( depending on where you live in the country)

[Kurama]

RedMage,

I had a similar experience, and my understanding afterward is that ‘in-stock’ means is already made ready to be shipped out from China.

Is been awhile, I think it took 2 weeks from order to arrival for me (US).

Best of luck! Hope she arrives for you soon!

Best,

[RedMage]

If it shipped from China you likely won't get tracking updates till it is received by Customs here and then usually 1 to 5 days delivery ( depending on where you live in the country)

Interesting. I had read in other threads that you would get a tracking number but it just wouldn't show any updates until it lands in the USA? I honestly don't remember for my other two dolls but those were custom so I had to wait weeks for the manufacturing anyways and wasn't expecting a quick delivery.

[RedMage]

RedMage,

I had a similar experience, and my understanding afterward is that ‘in-stock’ means is already made ready to be shipped out from China.

Is been awhile, I think it took 2 weeks from order to arrival for me (US).

Best of luck! Hope she arrives for you soon!

Best,

Thanks for sharing your experience! That's what I'm hoping but I got worried when the other 4 dolls (same version) available suddenly aren't marked as being in-stock anymore and right after I asked for an update.

[esquisseallure]

If it shipped from China you likely won't get tracking updates till it is received by Customs here and then usually 1 to 5 days delivery ( depending on where you live in the country)

Interesting. I had read in other threads that you would get a tracking number but it just wouldn't show any updates until it lands in the USA? I honestly don't remember for my other two dolls but those were custom so I had to wait weeks for the manufacturing anyways and wasn't expecting a quick delivery.

It's been exactly 30 days since i got my tracking and I'm still confused where in transit my doll is from my purchase during black friday. Not purchased from your doll but still.

[RedMage]

If it shipped from China you likely won't get tracking updates till it is received by Customs here and then usually 1 to 5 days delivery ( depending on where you live in the country)

Interesting. I had read in other threads that you would get a tracking number but it just wouldn't show any updates until it lands in the USA? I honestly don't remember for my other two dolls but those were custom so I had to wait weeks for the manufacturing anyways and wasn't expecting a quick delivery.

It's been exactly 30 days since i got my tracking and I'm still confused where in transit my doll is from my purchase during black friday. Not purchased from your doll but still.

Yikes! Was that on an in-stock doll? I get the holidays backing up shipping but that's crazy if it was in-stock.

[andy4144]

Bummer, I have a instock doll from Zelex on the way to my house, I checked beforehand to find out where there warehouse in the USA was located and I was told it's in California, I ordered it Monday night, and got the Tracking number on Thursday night, it left the warehouse Friday morning and it will be here next Wednesday. I hope that you will get your doll sooner than later, but if it's being shipped from China and then has to go through customs it might be awhile.

[Ryoken76]

So I’ve ordered 2 “in stock” dolls. One of them arrived in a week.

The other one was marked as being in stock in the US warehouse, but it wasn’t - the vendor website wasn’t updated. Luckily there was another doll that was in stock that was similar (different makeup/wig) and the vendor told me right away the original wasn’t it stock. So they could order it from the factory, or I could have the other doll or I could have a refund.

Basically I would email the vendor before placing any US in stock dolls, because there are a bunch of vendors sharing the same stock, and the websites aren’t always updated.

[RedMage]

So I’ve ordered 2 “in stock” dolls. One of them arrived in a week.

The other one was marked as being in stock in the US warehouse, but it wasn’t - the vendor website wasn’t updated. Luckily there was another doll that was in stock that was similar (different makeup/wig) and the vendor told me right away the original wasn’t it stock. So they could order it from the factory, or I could have the other doll or I could have a refund.

Basically I would email the vendor before placing any US in stock dolls, because there are a bunch of vendors sharing the same stock, and the websites aren’t always updated.

Good call. I would specifically ask where their warehouse is next time, knowing what I know now. This was my first "in-stock" pre-made doll so I guess I'm learning what that actually means now.

[RedMage]

Bummer, I have a instock doll from Zelex on the way to my house, I checked beforehand to find out where there warehouse in the USA was located and I was told it's in California, I ordered it Monday night, and got the Tracking number on Thursday night, it left the warehouse Friday morning and it will be here next Wednesday. I hope that you will get your doll sooner than later, but if it's being shipped from China and then has to go through customs it might be awhile.

Nice! That is what I was hoping for with my experience. I actually looked at Zelex but they only had a few dolls with imperfections left that were in-stock a couple weeks ago. I see that they restocked their in-stock offerings now soI guess my timing was off, haha.

[Fantasyman+]

I'm wondering if anyone else has experience with YourDoll potentially listing something as in-stock when it actually was not because I'm a bit worried about a sudden lack of contact.

---

If it shipped from China you likely won't get tracking updates till it is received by Customs here and then usually 1 to 5 days delivery (depending on where you live in the country)

Sorry, I have no experience from YD and I also live in the EU.

But when I ordered some tools from Coeros to EU I got tracking info as soon as it'd been handled over to the carrier. Then I got info it had left China and after a week or so that it'd arrived to Amsterdam, Netherlands. That was 12/29 (12 days after the order). Then a longer wait over the New Year until it suddenly had arrived to my country and 36 hrs later it was hanging on my door handle without any notification that it was delivered. Actually it was delivered before 9 am in the morning, but since I had no idea I didn't discover the parcel before I left my flat in the late afternoon! But 18 days from ordering to delivery was fine due to all holidays in between.

I guess it's different with doll purchases though. As I know it, you must be lucky to get info about what's happening before it reaches US (or at least it's so for EU), when you should expect a tracking number. I can only guess that ordering directly from a vendor or manufacturer in China, maybe will give better service (as knowing it left China anyway, as in my case). But when buying from a vendor outside China, how would they know?

When it comes to the "In-stock" issue, a simple explanation that it suddenly was out of stock in US, CA and EU probably would be, that the vendor discovered the marketing mistake and quickly changed the status. Since the order in OP:s case already was placed and paid for, the stone was probably already in motion (i.e. picked from a shelf in China and being packed). Then holidays (and also even time zone differencies) could have made it harder for communications.

So no info before it's arrived in US is to be expected. But hope You get some soon and also that the final delivery goes fast.

[toddjy]

Most vendors do not have any dolls in stock. The manufacturer has a warehouse where they have dolls in the US or EU. Those dolls are not sold directly by the manufacturer, but are listed on vendor websites. If the doll sells out, then the manufacturer has to notify all the vendors, then the vendors have to update their pages.

I always recommend to check several vendors to see if they all show the doll you want in stock. If even one says sold out, no one will have it.

(Edited: Fixed not to to.)

[esquisseallure]

If it shipped from China you likely won't get tracking updates till it is received by Customs here and then usually 1 to 5 days delivery ( depending on where you live in the country)

Interesting. I had read in other threads that you would get a tracking number but it just wouldn't show any updates until it lands in the USA? I honestly don't remember for my other two dolls but those were custom so I had to wait weeks for the manufacturing anyways and wasn't expecting a quick delivery.

It's been exactly 30 days since i got my tracking and I'm still confused where in transit my doll is from my purchase during black friday. Not purchased from your doll but still.

Should clear this up. It was a simple optioned doll and not an in stock. Just complaining about the holiday delays.

[RedMage]

Most vendors do not have any dolls in stock. The manufacturer has a warehouse where they have dolls in the US or EU. Those dolls are not sold directly by the manufacturer, but are listed on vendor websites. If the doll sells out, then the manufacturer has not notify all the vendors, then the vendors have to update their pages.

I always recommend to check several vendors to see if they all show the doll you want in stock. If even one says sold out, no one will have it.

Hrmm...I thought at least some of the vendors were legitimate resellers? Meaning they're buying batches of pre-made dolls and those are the ones marked as "in-stock" and in their local warehouses. If what you're saying is accurate, then no vendor should use a stock counter like this:

dolls available.PNG (49.27 KiB) Viewed 168 times