Mbugle wrote: ↑Thu Apr 04, 2024 9:10 am
Hi all,
Has anyone had any recent experience with UK customs? Ordered a doll from Rosemary (after seeing so many good reviews on here). And was wondering how long I may have to wait for customs, my doll landed on the 28th but have no tracking until it handed to UPS
![😕](//cdn.jsdelivr.net/gh/twitter/twemoji@latest/assets/svg/1f615.svg)
I know we've had the Easter bank holidays but this is the first doll I have ordered and don't really know what to expect in terms of delivery times.
Thanks
I don't know exactly how it works in the UK, but I'll share how it works in the US, in case it helps.
They (Rosemary) use two separate shippers. One that brings it to the country, and the other is the local one. So, your UPS tracking number will likely show that it's shipped from someone in the UK, where customers resides. You get a tracking number from the moment they ship with the first shipper. But for a long time, UPS will say that they don't have the package yet. It will have to first arrive at the UK, then spend some time until they take it through customs, and only once it passed customs, it is handed to UPS, and then you will get an estimated arrival time. In the US, it takes 7-14 days to arrive from China to the US, approx 7-10 days to go through customers, and then pretty quickly with UPS. Again, that's based on my US experience.