Outstanding Customer Service

[Pygmalion09]

This is mainly a review of Sexxdoll’s service. I would highly recommend them to anyone looking to order a TPE doll:

My 159cm custom Irontech was ordered on September 11th.

I wanted to purchase a mannequin for posing for anatomical reference and art projects. I discovered that sex dolls had advanced in terms of realism and that the cost was within my budget. I shopped around to see if a particular manufacturer had what I was looking for and ultimately settled on the 159cm by Irontech as it is close to realistic proportions (the athletic build with broader shoulders stood out from a lot of other sculpts). I emailed two vendors asking about customizing a doll for my needs - I wanted the doll to be able to hold a pose (firm joints) and I wanted to swap the head from Saya to Xiu. Both responded, but I could tell right from the start that Sexxdolls Co. knew exactly what I was asking and was very attuned to my concerns.

After submitting my order, I was amazed to hear back from them almost immediately acknowledging my order and special requests. Exactly one week later, I received an update with photos showing the doll. Everything was exactly as I had requested. I did ask for some slight alteration to the makeup, but Elizabeth at Sexxdolls Co. was quick to make the adjustment. Once I gave the OK, the doll was shipped to me. To my amazement, it took 4 DAYS to travel from China to the US via Fedex. I was able to pick the doll up at my local Fedex with no problems and bring it home exactly two weeks after placing my order.

Over the last week, I have only had the time to make a quick evaluation of the doll. When I unboxed the doll, the neck was bent forward, but I’ve read this is common. I was able to bend it back fairly easily. I don’t know what the manufacturer could do to fix this as I’m sure the box gets moved and placed such that the weight of the doll easily comes down on either end during shipping. Everything else is perfect, except a small crease on the bottom of the left foot (which may or may not have happened during shipping). I had several questions about the M16 screws and care/maintenance for the doll, which Elizabeth was very quick to respond to. They even sent me a hanging kit, even though I had not originally ordered one. Fantastic service!

As I said before, if you’re looking for a reliable vendor who listens and responds to your requests, Sexxdolls Co. is the one to pick!