First of all, thanks to justintime for referring Jeff to me.
So the journey started. I contacted Jeff via emails and expressed my interest in the beautiful ZELEX dolls. Jeff is very knowledgeable about the dolls, if he does not know the answers, he would contact the doll makers to get them quick, I really mean QUICK, within 1 day or so. Another thing I am impressed, Jeff would get back to me outside his office hours, or even on weekends, via emails or phone calls.
Jeff is also very patient with questions, I believe there were about 50 emails exchanged in total for the entire purchase process. I always got a response from him earlier than I expected.
My purchase went very smooth as expected, we generated the customized list within a few days, and here we went, an order was placed. During the waiting period, if any questions or changes or confirmations, Jeff would contact the doll maker again to make sure it was all good.
My stunning ZELEX dolls were delivered within 7 weeks from placing the order to delivery on my doorstep. The shipping was fast and the tracking was good. When my delivery with minor damage, Jeff ordered the repair kit for me too.
Overall, it was a very outstanding experience working with Jeff. Highly recommended to anyone.
Many thanks to Jeff, really appreciate it.
Here is my ZELEX fairy. More of her can be found in the link below.
viewtopic.php?t=155833
- Fairy KKFun.jpg (7.89 MiB) Viewed 380 times
