My Formal Apology to WM and an Explanation

Jay1313 · Post by **Jay1313** » Wed May 15, 2019 8:45 pm

I noticed this as well . They started deleting them early this morning I noticed.

jokerisalive · Post by **jokerisalive** » Wed May 15, 2019 8:50 pm

thats lame. really lame.

Jay1313 · Post by **Jay1313** » Wed May 15, 2019 8:52 pm

It’s more then lame, it’s worrisome. Not good when our voices get silenced, especially in a situation such as this one.

Dolllover2019 · Post by **Dolllover2019** » Wed May 15, 2019 8:54 pm

You see that Square Ad on the top left of the Forums front page? You think that's free? Haha, look I get it. I just think Dutch Husband should get a proper doll from the manufacturer. First time they screwed up, second time, it still arrived defective. Send out a third doll. Or if they don't want to deal with the risk, refund his money.

jokerisalive · Post by **jokerisalive** » Wed May 15, 2019 9:02 pm

yes it is worrisome if voices get silenced especially paying customers with valid concerns or issues. deleting them doesnt make them go away does it? sad.
yes dolllover2019 a refund would have been ideal for his troubles if they couldnt get the situation remedied.

Jay1313 · Post by **Jay1313** » Wed May 15, 2019 9:07 pm

This is troubling to say the least, especially when it comes to the community’s best interest. I will NEVER buy from wm, of any of the companies under that particular manufacturer and will certainly not recommend them to anyone.

Dolllover2019 · Post by **Dolllover2019** » Wed May 15, 2019 9:14 pm

I also noticed Pieter's post, from the timeline where he declared he is leaving the forum and will never buy a doll again (to be honest he was being a bit dramatic lol) that post by him was deleted and all posts after that is gone as well.

jokerisalive · Post by **jokerisalive** » Wed May 15, 2019 9:16 pm

well said and very good point Jay1313. Im sure many others would feel the same.

RGC_0767 · Post by **RGC_0767** » Wed May 15, 2019 9:50 pm

jokerisalive wrote:yes it is worrisome if voices get silenced especially paying customers with valid concerns or issues. deleting them doesnt make them go away does it? sad.
yes dolllover2019 a refund would have been ideal for his troubles if they couldnt get the situation remedied.

Sadly Joker, deleting things do make them go away in the 21st century digital world. But with someone who is effected by it, the memory remains.
Quality issues do arise in mass production, so everyone involved in the production,sale, transfer from door to door is responsible.

Canada Post delivered an empty envelope from Amazon to me

The product (1 pound spool of solder) was too heavy for the envelope and it broke thru the envelope. Amazon is to blame for packing it in an envelope that was too weak to handle it.
Shipper did their job even though it was empty. Posties attached an apology for the damage.
I was sent a replacement, they packed it the same way. It too could have busted.
Not only that, it was not the stuff I'd ordered.

Carelessness. No one gives a fuck. no one, not even "established authorities"

Post by **netwit** » Wed May 15, 2019 9:56 pm

To all - claims against sellers are only removed when the poster fails to provide evidence to satisfy Rule 10, or if there is an ongoing negotiation.

Strong claims can damage businesses. The forum and staff are not going to be held liable because claims are made without proof.

None of these discussions would even be possible if it wasn't for the forum.

We are not going to remove threads/posts that are honest and have satisfied Rule 10.

We will also be happy to listen to reasons why posts should be restored.

No one on staff gets any benefits from vendors, so we have no reason to side with them. I've said this before, I can't even get a decent discount on a doll

Dolllover2019 · Post by **Dolllover2019** » Wed May 15, 2019 10:13 pm

Well Dutch Husband? Are there currently any ongoing negotiations going on? Please let us know. We are here to support you if you are.

Post by **netwit** » Wed May 15, 2019 10:32 pm

Dolllover2019 wrote:Well Dutch Husband? Are there currently any ongoing negotiations going on? Please let us know.

In your case, your topic was removed because you were cross-posting about this thread which seemed excessive.

I don't want to defend WM if they don't deserve it, but what about the dozens of dolls sold without problems?

We need to see multiple incidences to establish a pattern. Re-posting about the same issue is not helpful.

Please trust that WM issues are on our radar. We care.

Dolllover2019 · Post by **Dolllover2019** » Wed May 15, 2019 10:39 pm

I completely understand about the "see this post before buying a WM" post. It was cross posting. I never mentioned it after it was taken down. I'll admit it was not necessary for me to go about it that way.

Dali wrote:
Dolllover2019 wrote:Well Dutch Husband? Are there currently any ongoing negotiations going on? Please let us know.
In your case, your topic was removed because you were cross-posting about this thread which seemed excessive.

I don't want to defend WM if they don't deserve it, but what about the dozens of dolls sold without problems?

We need to see multiple incidences to establish a pattern. Re-posting about the same issue is not helpful.

Please trust that WM issues are on our radar. We care.

Dolllover2019 · Post by **Dolllover2019** » Wed May 15, 2019 10:51 pm

The topic here isn't so much about WM's quality control, I am not saying they are purposely sending out defective dolls just to keep up with production. But the protection should be for the buyer. So the question arises, when the doll leaves the factory does the manufacturer exonerates themselves of all responsibilities after shipment. And it seems as if WM's response pretty much dictates as much. Again, no one is knocking the Vendor whom I am sure is trying to get Dutch a proper doll, but if WM just wants this to "let the past be the past", people should be wary of the attitude the manufacturer takes. Does YL, 6ye, DS Doll etc...(Im just throwing out names here) do they have this kind of oh well too bad policy? I think something like this should allow newbies to be aware of before they decide on a doll. Were talking about $2K here, its a lot of money man. Mot people cant even afford it, or have to save up for years to be buy one. And for Dutch to be so humble in his apology which started all this, someone like myself...Ive never seen anything like this and I think we should support him. That's basically it.

Dolllover2019 · Post by **Dolllover2019** » Wed May 15, 2019 11:02 pm

And I feel this has reached it apex. WM I'm sure has taken some notice. From here on out, its Dutch Husbands call. If he wants a proper doll and want to re-engage negotiations alot of us here will be willing and ready to support him. So that is what it is. Dutch...what do you want to do? I think you should get a proper doll, that's my opinion.