Shipping question
Shipping question
Wondering if I should have gotten any shipping info bye now .
Not a rush or time thing , just don't want it to arrive at door ,
Want to pic it up from shipping hub .
Thanks all for any info
Re: Shipping question
Thanks for your post. Please note we have posted today your Suki with DHL Express and will share with you (with email) the DHL Air Express Tracking Number in the coming 12-24 hours, as soon as available, so you may track your Suki online on http://www.dhl.com (right side of the main page).
We take this opportunity to clarify to everyone how to pick up your Sili Doll at your closest DHL USA pick up office, as this is a recurring request, for obvious discretion reasons.
1) Once you have received your DHL Air Express Tracking Number, please monitor your parcel closely online, as sometimes the parcel can arrive VERY quickly (1-2 days) from Hong Kong (because we are using air express shipping)
2) Once your parcel is close to your delivery destination (please monitor this online), please call DHL USA, mention your tracking number, and your request to self pick up your parcel, and DHL USA will help you arrange this, at no additional fee
Please be reminded that Sili Dolls ship for FREE using premium expedited shipping, which offers this FREE self pick-up option. So, do not hesitate to benefit from it for discretion reasons.
Hope this clarifies, any questions, please let us know. Thanks!
Mig & Sili Doll
* SkinTech™ Japan & Korean TPE - Feels Real. Smells Nice. Durable.
* Free UPS Shipping on all Sex Dolls with guaranteed delivery and customs paid and cleared (USA & EU)
* Money Back Guarantee against Non Delivery
* Record Order to Delivery: average 20-25 business days (USA/ EU)
* Discretion and 24/7 Service
Re: Shipping question
I ordered last Saturday, I knew it was a pipe dream that I would receive mine this week. I don't have a tracking number yet but think by end of the week I will.
Seeing the order to delivery time of some vendors being several weeks, this still seems fast enough to me.
Re: Shipping question
I will keep a eye on it
Was more afraid I missed something
Thanks again
Re: Shipping question
I also did I pre look up on locations.
I have one pretty close like 35 min
What part of the world are u at ?
I am outside nyc
Re: Shipping question
I emailed DHL and they sent me this link where with a tracking number you can request the hold? I haven't looked at it yet.
http://www.simplydhl.com/ondemand
- dollylamma
- Doll Elder
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Re: Shipping question
It was well worth it .
Re: Shipping question
Is the hold for collection option only available at hubs? If yes then should I expect that there will be a closer one to my location?
- dollylamma
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Re: Shipping question
Look up dhl locations?
Re: Shipping question
While I was talking to the DHL rep she put a hold for collection notice on the package, so I'm going to stay with that option, which is to pick it up at the slightly closer hub where it is now. Not a complete disaster lol, but I thought there would be more convenient options.
Re: Shipping question
Many thanks for having called DHL. We were not aware of this special pick up option, and will add it for future orders for clients who prefer a self pick up, whilst there is no close DHL pick up point.
Kind regards, Mig
- ValarMorgulis
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